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  Suite 140, Westlink House
981 Great West Raod

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Business Profile

About the company Fusion BPO Services INC is a multinational BPO company. Fusion BPO always assures in offering the highest level of efficiency. The services provided by us are outbound and inbound call centres, tech support services and back office services to name a few.

Fusion deliver to these industries:

- E-Commerce
- Education
- Utility / Energy
- Travel, Hospitality & Transportation
- Financial Services
- Telecommunications
- Healthcare
- Consumer Packaged Goods

Some of the other services we provide are:

- Voice
- Non Voice
- Live Chat Support
- Collection Services
- Automation Solutions
- Quality Assurance
- Work -at-Home Solutions

The company has over 6,000 employees spread across 16 locations in 8 countries and has been operating for over 30 years. Their clients are of great renowned and span over many industries

Fusion is HIPAA Complaint and ISO 27001 furthermore we have
received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum.

Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, artificial intelligence, machine learning and the chatbot to mention a few.

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